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On 2 September 2025, Jaguar Land Rover (JLR) confirmed that it had been hit by a cyber incident. They immediately shut down their IT systems to contain the damage. In that first statement, they said there was no evidence (yet) that customer data had been stolen- but warned that “retail and production activities have been severely disrupted.”
A couple of weeks later, on 16 September, JLR extended the production pause until 24 September, citing ongoing forensic investigations and the need to carefully restore operations. Then, on 23 September, it was extended again through 1 October as the phased restart plan took shape.
By 25 September, JLR reported that parts of its digital infrastructure, especially invoicing systems and its Global Parts Logistics Centre, had been reactivated, enabling them to begin clearing supplier payment backlogs and resume parts flow. In late September, they reiterated that recovery is “firmly underway,” and they continue working with law enforcement, cybersecurity experts, and the UK’s National Cyber Security Centre (NCSC) to bring operations fully back online. Source: JLR Statement – 9 Sept 2025
JLR also confirmed that some data had been affected and that regulators had been informed.
When OEM systems go down or slow, the knock-on effects reach deep into what we do every day , finding part numbers, verifying compatibility, sourcing rare parts. So let’s talk about how it’s affecting all of us.
With JLR’s systems offline, many parts databases, ordering portals, and diagnostic tools went dark. Garages and parts houses were forced to revert to phone calls, manual lookups, or older spreadsheets. That means more time hunting cross-references, more mistakes, and more delays.
Some smaller suppliers to JLR are scrambling to bridge financial gaps, deal with staff downtime, or manage cash flow issues. That slows down the flow of OEM components and makes sourcing harder… especially for niche parts.
Whether you’re a mechanic, enthusiast, or daily driver, delays or uncertainty around part availability is frustrating. You rely on us to cut through that noise, not add to it.
This cyber incident has shown just how deeply interconnected the Land Rover world really is. When one part of the system stumbles, the ripple spreads fast. For owners, garages, and independent specialists, this isn’t just a story about servers or supply chains- it’s about real delays, real workarounds, and real impact on the ground.
At Budget Parts, we’ve felt it too. But we’re here, navigating it alongside you, and watching every update closely.
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